Our fair cancellation conditions:
If there is a travel warning in Wagrain or in your home area at the time of travel, or you are sick with the Covid 19 virus or are in quarantine, you can cancel free of charge. Otherwise up to 14 days before arrival free of charge, 13-1 days before arrival 20%, 0 days before arrival 90% of the booked apartment price.
Covid-19 measures for a save holiday
We adhere to the legal regulations in Austria. The following hygiene and health rules are observed and adhered to by us:
- We wear FFP2 masks when we talk to our guests and we ask our guests to wear FFP2 masks.
- In Austria the 2G-rule applies, meaning all guests must either be vaccinated or recovered from Covid.
- FFP2 masks must be worn in localities as well as events. FFP2 masks must also be worn in any accomodations (including at arrival), except in your holiday apartment.
- We provide disinfectants at the entrance and on all floors.
- Sauna use is possible only with your fellow travelers. You are exclusive in the sauna (only open in winter).
- Cleaning is done with disposable gloves and surfactants are used, laundry is cleaned at 95 degrees.
- Please use the opportunity to check-in contactless, either at home before your arrival via an e-mail link provided by us or in your holiday apartment at arrival via a QR Code provided by us.
Changes may occur at any time. For up-to-date info on Corona measures in Wagrain, especially for holidaymakers, visit the website of the Wagrain Tourist Board: https://www.wagrain-kleinarl.at/en/wagrain-kleinarl/current-info