Our fair cancellation conditions:

If there is a travel warning in Wagrain or in your home area at the time of travel, or you are sick with the Covid 19 virus or are in quarantine, you can cancel free of charge. Otherwise up to 14 days before arrival free of charge, 13-1 days before arrival 20%, 0 days before arrival 90% of the booked apartment price.

Hygiene and health

We adhere to the legal regulations in Austria. The following hygiene and health rules are observed and adhered to by us:

  • We wear FFP2 masks when we talk to our guests and we ask our guests to wear FFP2 masks.
  • We provide disinfectants at the entrance and on all floors.
  • Sauna use is possible only with your fellow travelers. You are exclusive in the sauna (only open in winter).
  • Cleaning is done with disposable gloves and surfactants are used, laundry is cleaned at 95 degrees.